Cafe X, San Francisco

The robot arm at the heart of the Cafe X operation.One of the Coffee Spot’s tag lines is “places I like to have coffee”, so today’s Saturday (on-a-Wednesday) Supplement is something of a departure for me since I’m not sure I’d describe Cafe X as somewhere I’d like to have coffee. Somewhere I’d go to get coffee, perhaps, but it’s definitely not somewhere to have coffee. However, there I was on Monday, in San Francisco, minding my own business, when Cafe X announced its grand opening. A block from my hotel. It was too good an opportunity to pass up, so along I went.

So, what is Cafe X? Well, put simply, it’s an automated coffee shop, with a pair of high-end bean-to-cup machines and a robot arm that takes the place of the barista. There’s a choice of beans from local roasters, such as Verve (Santa Cruz) and Oakland’s AKA (previously known as Supersonic), plus a fairly standard selection of espresso-based drinks, but only one size (8oz). You order using one of the tablets attached to the Cafe X kiosk, or preferably ahead of time on your phone using the Cafe X app. Typically your coffee will be waiting for you in under a minute. Well, that’s the theory…

January 2020: Cafe X has closed its location in the Metreon Mall, along with its two other downtown San Francisco locations. However, there are two newly-opened locations in the Bay Area at San Francisco Airport (International Terminal) and San Jose Airport (Terminal B).

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