Quarter Horse Coffee opened its Birmingham café/roastery in 2015, the roastery operating on one side of the space, the coffee shop on the other, the two separated by a waist-high counter. While this arrangement had the obvious advantage of making the roastery very visible to the customers, it had its drawbacks. As the roastery became busier, the inevitable interruptions that come from having such an open and visible roasting operation began to have an impact on productivity.
Nathan, the driving force behind Quarter Horse, decided that he need to make some major modifications to improve the roastery. However, the question was how to accommodate the disruption that the structural work would cause, which would inevitably shut both roastery and café for several weeks. Then along came COVID-19, with its enforced shutdown, giving Nathan his opportunity…
The results of the remodelling were plain for all to see when Quarter Horse reopened on the last day in July. Although it would be more accurate to say that they weren’t plain to see. Although the roastery hasn’t gone anywhere, it’s now enclosed in its own room, leaving Nathan and his team free to get on with the important business of roasting in peace.
This Coffee Spot Update focuses on the roastery, while the café has its own update, where you can find more details of the physical changes.