Brian’s Travel Spot: The Demise of Amtrak’s Full Dining Service

Amtrak's new "contemporary" menu on its Viewliner sleeper services: prepacked meals, delivered in a paper bag, a far cry from the full service dining cars it replaced. Bottom, my vegan Asian noodle bowl, and top, Amanda's red wine braised beef.One of the great pleasures of taking Amtrak’s long-distance trains used to be the dining car, where you could enjoy three hot meals a day, cooked to order from a varied menu, along with dessert and full table service. While this is still true on services running west of the magical line from Chicago to New Orleans, since the start of October last year, Amtrak has replaced its full dining service on all other sleeper services (except the Silver Star from New York to Miami, which is due to move to the new service on 1st May this year).

Although the new service is touted as an “upgrade” by Amtrak, it’s anything but. Having experienced (and loved) the full service dining car, what’s replaced it is vastly inferior, as Amanda and I discovered when we took the train from New York to Atlanta at the start of this month. Instead of a bustling dining car, full of happy passengers, we found a near empty carriage, grumpy staff and, while the food was good, the menu was limited (particularly if you don’t eat meat). As an experience, it was an immense disappointment, fundamentally detracting from the enjoyment of our journey.

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