Notes, Trafalgar Square (COVID-19 Update)

A cortado, served in a glass (a rarity during COVID-19) at Notes, Trafalgar Square.On Tuesday, I caught a train to London. I went to visit coffee shops, something I once took or granted, but which, thanks to COVID-19, I hadn’t done for almost exactly four months. Although I didn’t have a firm itinerary (I intended to wander around, see who was open, and take things from there), there was one coffee shop which I planned to visit, heading straight there from Waterloo.

Notes is on St Martin’s Lane, a stone’s throw from Trafalgar Square, which is how it gets its name. Like Attendant, where I ended Tuesday’s short excursion, I first wrote about Notes back in 2013, although, unlike Attendant, which had recently opened, Notes was already well-established by that point. Since then, I’ve visited several other Notes and have always been impressed by the quality and attention to detail.

Notes had reopened just four days before my visit, on Saturday 11th July, but I knew from its social media posts that it was offering a sit-in service, which I was keen to try. More than anything, I wanted to see how the reality of sitting in a coffee shop during the COVID-19 pandemic matched my (perhaps gloomy) musings on the matter.

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Attendant Fitzrovia (COVID-19 Update)

The entrance to Attendant on Foley Street in Fitzrovia, not long after reopening during the COVID-19 pandemic.On Tuesday, for the first time in four months, I boarded a train. With the recent easing of restrictions on coffee shops in England, I was on my way to London, where I knew some coffee shops had started serving sit-in customers. And, if I’m honest, after four months of not going further than I could walk, I needed a change of scene. I didn’t have a firm plan: I was just going to take the train to Waterloo, cross the river, then wander around. I knew that some shops had reopened from their social media posts, but I wanted to check for myself. Mostly, though, I was just getting the lie of the land.

Of all the speciality shops that I found, the one that I least expected to be open was Attendant’s original location in Fitzrovia, the speciality coffee shop in a (disused) Victorian (men’s) public lavatory. And when I think of enticing places to have coffee during COVID-19, a small, underground coffee shop with no windows was not top of my list. But there it was, open and inviting me to come in and take a seat. Intrigued, I knew I had to try it out.

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Where to Next With COVID-19, Part III

A giant red question mark.As the COVID-19 pandemic unfolds, coffee shops in the UK have adapted. At first, this meant pretty much universal closure, followed by a slow, cautious reopening as takeaway-only operations, exemplified in Guildford by Canopy Coffee and Krema Coffee. Now, with the UK Government relaxing its social distancing rules, this has paved the way for hospitality industries in England, including coffee shops, to reopen for sit-in customers on July 4th.

In Part II of this short series on where we go next, I looked at the Government’s guidance and pondered what it might mean for coffee shops. However, I was prompted to start this series by this tweet from Wrecking Ball Coffee in San Francisco which argued, in essence, that just because coffee shops could reopen, it didn’t mean that they should. It’s this question that I’m returning to in this, the third and final part of the series.

The same disclaimers apply here as in Parts I and II. First, I don’t work in coffee shops, I write about them, so this series focuses on the consumer viewpoint. Second, this is about on what might happen in England since, due to devolution, the rules differ elsewhere in the UK.

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Where to Next With COVID-19, Part II

A giant red question mark.As was widely expected, the UK Government made its much-trailed announcement this week that has paved the way for hospitality industries in England, coffee shops included, to reopen for sit-in custom on July 4th, now just over a week away. In Part I of this series, I looked at what this may mean for speciality coffee shops, asking many questions along the way, but providing few answers. Now that the Government’s guidance has been published, this post (Part II) looks at what a coffee shop during the COVID-19 pandemic might look like.

The same disclaimers apply here as in Part I: First, I don’t work in coffee shops, I write about them, so these posts are focused on the consumer viewpoint. Second, this is very much focused on what might happen in England (due to the devolved nature of the UK, while the announcement was made by the UK Government, it only applies to England). If you are interested, you can download the UK Government’s guidance for the hospitality industry or read it online. I’m basing my thoughts on the version that was issued on June 23rd. For further practical advice from a UK industry perspective, try United Baristas.

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Krema Coffee (COVID-19 Update)

Details from the A-board outside Krema Coffee Guildford, now reopened for takeaway only.Not long after Canopy Coffee, Guildford’s multi-roaster speciality coffee shop, reopened on Saturday, 16th May, I was walking home past Krema Coffee, another of Guildford’s speciality coffee shops. Looking in the window, I saw an encouraging sign: Krema was reopening on the following Monday, 1st June. Naturally, I made sure I popped along and have been back a couple of times since.

Unlike Canopy, which has re-invented itself as a takeaway coffee shop, converting a side door into a serving hatch, Krema looks more like the coffee shop of old, although for now it is only offering a takeaway menu, with cake, having temporarily closed its kitchen. It’s still serving from the counter inside though, making use of its greater space to create an excellent one-way system, guiding customers from the door to the counter and back out again, all while keeping everyone at a safe distance from each other.

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Where to Next With COVID-19, Part I

A giant red question mark.I hope that I’m not jumping the gun, but it’s almost certain that the UK Government will announce an easing of social distancing rules this week, enabling hospitality industries, including coffee shops, to reopen in two weeks’ time on July 4th. What will this mean for the speciality coffee industry? Just because coffee shops can reopen, does that mean that they should? In theory at least, they could have remained open, offering a takeaway service, throughout the last three months, but most chose not to.

The inspiration for this series of posts came from the USA, via a tweet from Wrecking Ball Coffee in San Francisco. You can see the original tweet in the gallery, but the gist of it is as follows: while Wrecking Ball can legally put out chairs and tables for its customers, it’s decided not to and is encouraging others to follow suit. Which got me thinking: should UK coffee shops reopen when they are allowed to? Do I want them to reopen? This series of posts (of which this is Part I) is an attempt to frame, and then maybe answer these questions, or at least provide some pointers as to which direction to go in.

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Opening During COVID-19: Canopy Coffee

A sight for sore eyes: the A-board proclaiming that Canopy Coffee is now open after almost three months of enforced closure during the COVID-19 pandemic.My local speciality coffee shop, Canopy Coffee, reopened two weeks ago. As part of the process, it converted itself from a small, sit-in shop to a takeaway-only operation, serving from a hatch to the right of the main entrance. You can see what I made of the new-look Canopy when I visited for my Coffee Spot Update, which is normally where I’d leave things.

However, given the current situation, with many coffee shops unable to safely open during the COVID-19 pandemic, I thought it would be useful to share what I learnt from the conversation that I had with Jonathon, Canopy’s owner, about the steps he took to reopen Canopy and the thought processes he went through.

There are lots of factors to consider when opening during the COVID-19 pandemic. Is it safe, both for staff and customers? Will it be economical? Can you stay true to your ethics and values? What compromises will you have to take in order to open? As you will see, Jonathon had to wrestle with all these issues, but if there’s one piece of advice he asked me to convey above all others, it’s not to open until you’re absolutely ready to.

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Canopy Coffee (COVID-19 Update)

A sight for sore eyes: the A-board proclaiming that Canopy Coffee is now open after almost three months of enforced closure during the COVID-19 pandemic.On March 15th, I was in Chicago, visiting Fairgrounds, Purple Llama and Intelligentsia in Wicker Park. The following day, I flew home. Little did I know that they would be the last coffee shops I’d visit with my Coffee Spot hat on for more than three months. On my return to the UK, I did my best to support my three local speciality coffee shops, but within a week, last of them, Surrey Hills Coffee, had joined the other two in temporarily closing due to the COVID-19 pandemic.

March turned into April and April turned into May and, while I wasn’t short of good coffee at home, I missed my local coffee shops, missed my flat whites (while I make good home pour-over and espresso, I’m still rubbish at milk) and missed my friends who worked there. Then, on Saturday, 16th May, exactly two months after leaving Chicago, I was in Guildford, shopping, and what did I see? Canopy Coffee. And it was open! Naturally, I forgot everything else and made a beeline for it!

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Supporting Coffee Shops in the Face of COVID-19

A flat white to go in my ThermaCup, bought from Krema Coffee Guildford, the day before it temporarily closed as a response to COVID-19.A week ago, I’d just arrived in Chicago for work, having flown in from Atlanta. While there were worries around COVID-19, and people were taking precautions, everything seemed very normal. I went for a walk around the city and visited some coffee shops. That weekend now feels a very, very long time ago.

The day after I arrived, Sunday, 15th March, the Governor of Illinois announced the closure of all bars, clubs, restaurants and cafes to all except takeaway customers, and I made the decision to return home. I flew to Boston the following day and on Tuesday, I flew from a near-empty airport on a near-empty flight back to Heathrow.

Since then, I’ve been trying to readjust to life at home and practice social distancing, while continuing to work (I’m fortunate that I work remotely anyway and, for now, work is carrying on as normal). I’m also trying to support my local coffee businesses as best I can and for as long as I can.

Am I taking unreasonable risks? I don’t know. Am even doing the right thing? I don’t know. All I can tell you is that I’m asking myself those questions every day, re-evaluating, every day.

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