My first experiences of % Arabica were in department stores/malls, initially in % Arabica’s hometown of Kyoto in 2017, where I visited its Fujii Daimaru Department Store branch, then last week in Shanghai, in the newly-opened Xintiandi Plaza branch. In both cases, it was disposable cups only: disappointing, given that both cater to sit-in customers, but forgivable, given the location/style of service. I was therefore looking forward to visiting % Arabica’s combined Shanghai roastery and coffee shop, in a prime location just off the Bund.
I have a rule on the Coffee Spot never to write negative/critical pieces. Today, I’m partially suspending that rule. Never have such high expectations been met with such bitter disappointment. Don’t get me wrong: the coffee was excellent, while the setting has so much potential. However, counter-service and disposable cups just don’t cut it for me, not when you could do so much more.
Talking of the coffee, there’s a house-blend (Brazil and two different Ethiopians) and a single-origin, both available as espresso or pour-over (through the Chemex), but that’s pretty much it. You can, of course, buy the beans, while there’s a limited range of merchandising on sale, but don’t forget to bring your own cup.